How Companies Charge for IT Support
The key aim of any IT support company is to ensure the servers, laptops, PCs and other equipment is running efficiently.
When things go wrong the secondary aim is to provide a service where clients can call and expereinced IT support professional to fix the problems. This may be by talking the customer through a solution, connecting in to their equipment, or visiting the site in person.
Like any other companies, IT support businesses need to charge for their services, to pay for the staff and the equipment. Some companies will charge in different ways to others
IT Charging Options in the Industry
- Fixed Charge per Support Call
- High Cost Phone Lines
- Monthly Charge for All Support Issues
The best solution for a company will always be dependant upon their individual circumstances, and will be affected by the IT knowledge of the people working there, the age and complexity of the network and how reliant the business is on its IT systems.
How Intuitive Computer Management Charges for IT Support?
Our starting point for each client is to create the best solution for their individual needs.
For most clients we will charge a flat rate monthly fee, which is based on the volume of servers, laptops, peripherals and users
To give an idea of costs, simply get in touch for a quote tailored to your specific circumstances. This gives access to all of the services outlined below.
The Monthly Fee Covers...
- Access to our Halesowen Based IT Helpdesk
- Unlimited Support
- Replacement of Hardware if Yours Fails
- Remote Monitoring of Networks and Servers
- Remote Support to Analyse and Fix Most Problems
- Site Visits where Problems Cannot be Solved Remotely
To receive a accurate quote, please contact us, and will will talk through the options and create a bespoke package of IT Support.
Intuitive Compueter Management is a well established team of friendly IT support professionals who value customer service and have a loyal client base grown over many years. We pride ourselves on going above and beyond to ensure clients always receive the best IT support we can give.