Managed IT Support for Projects Marketing

A summary of the work we delivered to Projects Marketing……

Background

Projects Marketing, a Lead Generation agency located in Longbridge, South Birmingham, relies on mission-critical CRM platforms to drive their business.

Recognising the importance of maintaining optimal IT operations, the management team identified that some of their legacy systems, while still functional, were aging. They understood that upgrading these systems would significantly enhance the stability and performance of their overall infrastructure.

Solutions

ICM deployed a state-of-the-art cloud solution tailored to Projects Marketing’s specific needs, significantly enhancing their operational efficiency. Alongside this, we upgraded security protocols to fortify their digital defences and transitioned all systems to Office 365, ensuring seamless collaboration across the team. To maximise the benefits of these upgrades, ICM provided comprehensive staff training, equipping all employees with the knowledge to fully utilise the new tools.

Additionally, ICM delivers ongoing managed IT support, granting the Projects Marketing team continuous access to our IT Helpdesk and robust cyber security services. This ensures their technology infrastructure remains secure, up-to-date, and fully operational at all times.

Challenges

Results Achieved

What Projects Marketing
said about our Company

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