What is Managed IT Support?

Managed IT support refers to the outsourcing of IT management and support services to a third-party provider. This provider is responsible for maintaining and monitoring an organisation's IT infrastructure, including hardware, software, networks, and servers.

Managed IT support providers offer a range of services, including:

  • Proactive monitoring and maintenance of IT systems
  • Help desk support for end-users
  • Network management and security
  • Data backup and recovery
  • Cloud computing services
  • IT consulting and strategy development
  • Vendor management
  • IT asset management
  • Managed IT support providers offer their services on a subscription basis, usually charging a monthly fee. This model allows businesses to outsource their IT needs to experts, freeing up internal resources and reducing the risk of downtime and data loss. It also provides businesses with predictable IT costs and access to the latest technologies and tools.

    When choosing a managed IT support provider, it's important to consider factors such as experience, reputation, service level agreements, and pricing. It's also essential to ensure that the provider understands the specific needs of your business and can tailor their services accordingly.

    Here at ICM, we have been providing Managed IT Support Services for many years and have an experienced team of helpfull and friendly IT Support Engineers, who make sure all our clients systems are running smoothly.

    How much should I be paying for IT support
    • Apr 24, 2023
    • Phil Gwinnell

    How Intuitive Computer Management Charges for IT Support?

    The Monthly Fee Covers...

    • Access to our Halesowen Based IT Helpdesk
    • Unlimited Support
    • Replacement of Hardware if Yours Fails
    • Remote Monitoring of Networks and Servers
    • Remote Support to Analyse and Fix Most Problems
    • Site Visits where Problems Cannot be Solved Remotely

    To receive a accurate quote, please contact us, and will will talk through the options and create a bespoke package of IT Support.

    Get a Quote

    How much should I be paying for IT support
    IT Support Cost
    IT Helpdesk Charges

    Intuitive Computer Management is a well established team of friendly IT support professionals who value customer service and have a loyal client base grown over many years. We pride ourselves on going above and beyond to ensure clients always receive the best IT support we can give.


    • Managed IT Support
    • IT Helpdesk
    • IT Network and Cabling
    • Outlook Support
    • Cloud Services
    • Server 2022
    • IT Hardware

    Our Team