Intuitive Computer Management

What is Managed IT Support?

What is Managed IT Support

What is Managed IT Support?

Phil Gwinnell, Intuitive Computer Management Phil Gwinnell

Managed IT support refers to the outsourcing of IT management and support services to a third-party provider. This provider is responsible for maintaining and monitoring an organisation’s IT infrastructure, including hardware, software, networks, and servers.

Managed IT support providers offer a range of services, including:

 

  • Proactive monitoring and maintenance of IT systems

 

  • Help desk support for end-users

 

  • Network management and security

 

  • Data backup and recovery

 

  • Cloud computing services

 

  • IT consulting and strategy development

 

  • Vendor management

 

  • IT asset management

 

Managed IT support providers offer their services on a subscription basis, usually charging a monthly fee. This model allows businesses to outsource their IT needs to experts, freeing up internal resources and reducing the risk of downtime and data loss. It also provides businesses with predictable IT costs and access to the latest technologies and tools.

When choosing a managed IT support provider, it’s important to consider factors such as experience, reputation, service level agreements, and pricing. It’s also essential to ensure that the provider understands the specific needs of your business and can tailor their services accordingly.

Here at ICM, we have been providing Managed IT Support Services for many years and have an experienced team of helpful and friendly IT Support Engineers, who make sure all our clients systems are running smoothly.

How Intuitive Computer Management Charges for IT Support?

The Monthly Fee Covers…
  • Access to our Halesowen Based IT Helpdesk
  • Unlimited Support
  • Replacement of Hardware if Yours Fails
  • Remote Monitoring of Networks and Servers
  • Remote Support to Analyse and Fix Most Problems
  • Site Visits where Problems Cannot be Solved Remotely

 

To receive a accurate quote, please contact us, and will will talk through the options and create a bespoke package of IT Support.

IT Support Engineers

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