Behind the Business: Relaxed chat with Managing Director Phil Gwinnell
Why Have IT Hardware Prices Increased Over the Past Six Months? Phil Gwinnell The Reality of Starting and Building a Business: Running a business alongside raising a young, growing family is never easy — and it’s a side of entrepreneurship that often goes unseen. ICM was founded back in 2009, and in those early […]
Why Have IT Hardware Prices Increased Over the Past Six Months?
Why Have IT Hardware Prices Increased Over the Past Six Months? Phil Gwinnell Over the last six months, many businesses and consumers have noticed a noticeable rise in the cost of IT hardware — particularly PCs, laptops, and key components such as memory and storage. While price fluctuations in technology aren’t new, the scale […]
What IT Support Services Does My Business Really Need?
What IT Support Services Does My Business Really Need? Phil Gwinnell In today’s digital landscape, reliable IT support isn’t a “nice to have”—it’s a fundamental part of running a successful business. But with so many potential services available, the real question for many business owners is: What IT support services do I actually need? […]
How Often Should Your Business Have IT Support Checks?
How Often Should Your Business Have IT Support Checks? Phil Gwinnell In today’s digital-first world, your IT systems are the backbone of your business. From emails and data storage to cybersecurity and day-to-day operations, everything relies on technology running smoothly. But how often should your business actually have IT support checks? The answer depends […]
Preparing for the Cyber Security and Resilience Bill
Preparing for the Cyber Security and Resilience Bill Phil Gwinnell The UK is introducing a significant shift in how cyber security is regulated with the forthcoming Cyber Security and Resilience Bill — legislation designed to strengthen national cyber defences and improve organisational resilience. While this Bill is often framed around national infrastructure and essential […]
Why Your Business Needs a Strategic IT Roadmap
Why Your Business Needs a Strategic IT Roadmap Phil Gwinnell Stop Reacting, Start Planning A strategic IT roadmap is essential for any business looking to move beyond reactive IT support. Most companies treat IT as a reactive service: systems fail, support is called, problems are fixed. While this approach keeps things running, it doesn’t […]
Shadow IT | The Hidden Risk Lurking in Your Business
Shadow IT – The Hidden Risk Lurking in Your Business Phil Gwinnell The IT Problem You Don’t Know You Have Many businesses believe their IT is fully under control—but Shadow IT is often working in the background unnoticed. Shadow IT refers to software and systems used without IT approval. While convenient for employees, it […]
Powering Courtside Pickleball with Secure, High-Performance Connectivity
Delivering Secure, High-Performance IT Infrastructure for Courtside Pickleball Phil Gwinnell At Intuitive Computer Management Ltd (ICM), we take pride in delivering reliable, secure, and scalable IT solutions that help organisations operate efficiently and grow with confidence. One of our most recent and exciting projects has been supporting the launch of Courtside Pickleball, a brand-new sports […]
Small Business IT Support Services in 2026 – What UK Companies Really Need
Small Business IT Support Services in 2026 – What UK Companies Really Need Phil Gwinnell Running a small business in 2026 means relying on technology more than ever before. From cloud systems and remote working to cyber security and customer communication, IT underpins almost every part of day-to-day operations. Yet for many organisations, […]
The Role of IT in Hybrid Work Success
The Role of IT in Hybrid Work Success Phil Gwinnell The workplace has changed forever. Hybrid work — where employees split their time between office and home — is no longer a temporary trend, but a permanent reality for many businesses. While flexible working brings freedom and productivity benefits, it also introduces new […]